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About Us

25 years of excellence

My Mailing Room is recognised as being home to all things mailing including franking machines, letter folding machines and letter openers.

Over 25 years we have built close partnerships with leading mailing manufacturers so we can ensure you get the best equipment and price, whilst providing you with outstanding support from our industry experienced Account Managers.

Our story

25 years of excellence

MyGroupSolutions was created in our 25th Anniversary year to incorporate all of our products and services under one umbrella; operating under the same ethos of knowledge, quality products and the best support. We have within our team a wealth of industry experience and offer skilled account management both at point of sale and on an ongoing basis, throughout the Group.

My Mailing Room is home to all things mailing and was formed in 1995 solely supplying franking machines as one of Francotyp-Postalia’s original UK dealers. This longstanding relationship with FP has grown and My Mailing Room have been their top dealer of 2015, 2016 2017, 2018 and 2019.

Over the years more products and services have been added and we now offer a complete mailing range supported by industry experienced Account Managers.

Our depth of knowledge and close partnership with the leading mailing manufacturers ensures the best equipment and prices whilst also getting outstanding support.

My Printing Room is the printing arm of our group. My Printing Room grew and expanded into bigger premises in Greenhithe, Kent in 2013. Since then My Printing Room has become a trusted Toshiba Partner and Ricoh Core Partner bringing our customers full print management hardware and software solutions all across the UK.

For our customers, our access to Toshiba and Ricoh (who are market leaders in print/photocopier technology) means My Printing Room are the helping hand from an established and trusted local supplier bringing the latest print innovations from these market leaders directly to your business.

MyGroupSecurity supply and support the latest technology security products including x-ray postal scanners, handheld and walkthrough metal detection and trace detectors. These devices will protect your organisation's staff, premises and events from threats in letters, packages, bags or concealed on persons.

Originally started as mailroom security specialists our highly trained team now offer professional advice, equipment and ongoing support for any organisation concerned about safety and security.

In addition to the security products our team also offers onsite Threat Assessments and advanced training courses.

Mission statement
We have built up over the years a reputation for quality and outstanding customer service. We are fiercely proud of our team who have been with us for many years and our aim remains to be ‘the best company’ in the industry. We believe our range of equipment is the finest equipment in the marketplace and our aim is to provide this alongside clear and transparent pricing and great account management both at point of sale and on an ongoing basis.
Steve Rogers
Managing Director
Steve Rogers started the company in 1995 having previously graduated from London University and spending 6 years working for Pitney Bowes. His philosophy is that you want to inspire people and customers to want to work with you and treat them well enough that they want to stay with you. Outside of work he foolishly continues to play football and as a paid-up member of the Barmy Army has watched England play cricket round the world for the last 30 years.
Lindsey Mepstead-Jackson
Senior Account Manager
Lindsey wandered into our offices one day canvassing and was hired on the spot. She now heads up both our folder inserters and our security sections. Incredibly loyal and dedicated she takes huge pride in her work and her commitment to her customers. One word of caution though is as an insomniac it is quite possible you will receive e- mails from her about 4 AM. Lindsey doesn’t stop. Out of work running a catering company at weekends and also as an adrenaline junkie counts several marathons, long bike rides and climbing the three peaks amongst her achievements. We are waiting for her next hare-brained idea!
Steve Waller
Senior Account Manager
Steve Waller joined us on the day we moved into our new office in 2013 – slightly chaotic and I think he wondered what he had let himself in for (we swiftly felt the same way) Previously he was Sales Director at Versapak (packaging company) for many years and is now an expert in our corporate accounts as well as doing a great job of mentoring within our sales team. Extremely diligent Steve takes huge pride in the relationships and rapport he builds with customers and is something of a perfectionist. At leisure Steve is a keen karaoke singer but rest assured he has it written into his contract that he is NOT allowed to sing to customers.
Nicolle Marshall
Account Manager
Nicolle Marshall joined in 2016 whilst still in her mid-twenties originally in our customer care team but has advanced to account management. Nicolle is a petite bundle of energy with infectious enthusiasm, incredible willpower and a fierce competitive nature. She likes nothing better than to be told ‘it can't be done’. At home she is mother to a delightful little boy who is already racing motorbikes and we have already secured a sponsorship deal for when he becomes world champion around 2035.
Richard Black
Account Manager
Richard Black became the company’s first salesman back in 1997 and although he semi-retired in 2017 he still looks after a handful of our dealers. As a young man Richard was the Marlboro man selling cigarettes before becoming a tailor (hence always immaculately dressed) and is a true gentleman. An avid Wolves fan he still fondly remembers the glory days of the 1950’s.
Tom Lacey
Business Process and Security Consultant
Tom Lacey joined us temporarily in March 19 and was swiftly seduced to stay full time by the bright lights of Greenhithe. Working alongside Lindsey, Tom has quickly become a true expert with our security products. Full of energy and loves his work, Tom is highly assiduous and professional. Tom is also the untidiest and when not working is eating, talking about eating or updating everyone with traffic reports.
Eve Sales
Mail Systems Consultant

Eve Sales having completed her degree in Music journalism from Manchester University joined our sales team in July 19 and we are trying to convince her that ‘Sales future lies in sales’! Eve supported by Steve Waller is heading up our rather clever internal mail tracking products and is mainly responsible for adding this product to our portfolio. The office music specialist, when not at festivals and concerts of obscure bands Eve spends her weekends playing football and cricket.

Amber Davenport
Mail Systems Consultant
Amber is our newest recruit and daughter of Marie Davenport. Amber joined our admin team in September 2019 fresh from school. She currently combines work with studying beauty therapy and is being earmarked for hair and make up for future nights out (and that’s just the boys). Always smiling and a brilliant positive attitude Amber is swiftly becoming a valuable addition.
Ruth Pay
New Business

Ruth joined our new business team in 2018 and is simply the loveliest lady you will ever meet. Quiet and professional she requires nothing more than a desk, a telephone and a coffee in order to perform. Outside of work Ruth is very much a home bird with her weekend centred around her family and her beloved dog Suggs.

Steve Streeter
My Printing Room
Steve or ‘Streets’ as he is affectionately known by all actually gave Steve Rogers his first job in 1988 working at Pitney Bowes. Steve Streeter spent many years there rising to the position of national Sales Director before joining us in 2007. Originally a franking machine specialist Streets took on the challenge of setting up our My Printing Room brand from scratch in 2013. Under his expert guidance this has swiftly become a fundamental part of our business and he is now the guru of our printing knowledge. A bear of a man he is in fact one huge big softie and he is scared of spiders and extremely ticklish.
Deanna Turner
My Printing Room

Deanna or ‘Dee’ originally joined straight from school as an office junior and knows the workings of every department inside out. In 2015 she moved into our printing team and is a fountain of all knowledge. Always bright and positive combined with an amazing energy; Deanna is the consummate professional and can be depended on for outstanding customer service. She is mother to 2 adorable daughters, goes to the gym most days and still somehow appears to find the time to go out most nights. Also carries the highly responsible title of office social secretary.

Claire Smith
My Printing Room

Claire Smith joined our printing team in January 20 having taken a career break to raise her family. Super energetic, she has taken over our customer care as well as supporting our sales team. An ex footballer, Claire is also an excellent singer having won a talent show with her rendition of S Club 7’s hit ‘Reach for the stars’. Music’s loss is our gain.

Tim Pile
Office Manager

Every business should have a Tim – joined originally on work experience and has done just about every job in the company. Tim is in charge of most things but specifically website, marketing, CRM and IT. First in the office and last out at night he knows the answer to just about everything. Apparently we are led to believe he goes home occasionally to his wife and two lovely children (who are hopefully scheduled to join the company around 2030!)

Saffron Beesley
Consumables and Administration

Saffron Beesley joined us from a return to work scheme and Is our process and procedures specialist. Saff looks after our order processing and general administration as well as her favourite hobby of office Grammarian- known to fly into a rage at the sight of a misplaced semi colon she has been responsible for spellchecking this website so if any errors our spotted these should be directed at her. Having reached her 30’s Saffron has officially declared herself to be an adult.

Carly Day
Accounts

Carly Day originally joined our accounts part time juggled with bringing up her two lovely children. AAT level four qualified Carly is completely unflappable and is the model professional appearing to make everything seem effortless. Outside of work Carly is quiet, polite and unassuming until mixed with Vodka at which point members of the public are advised to retreat to a safe distance.

Marie Davenport
Accounts

Marie Davenport originally joined us as maternity cover for Carly but loved us so much that she insisted on staying. Jack of all trades and master of them all Marie combines her accounts work with heading up our service, holidays, sickness, health and safety and most contentious of all heating monitor! She appears now to have moved onto recruitment having persuaded her daughter to join us. Outside of work Marie can usually be found either running or drinking wine and having entered the Bordeaux marathon is hoping to combine the two together.

Chloe Randle
Consumables and Administration

Chloe left her job as a carer to join our admin team and some might say her role has never changed. Has taken over our printer service centre and is the smiling face of our company you are most likely to speak to on the phone. Superb bubbly personality that constantly has the office in tears with her observations on life. When not working Chloe is probably working! At her weekend job running the bar at her local football club.

David Brooker
IT

Dave Brooker or better known as ‘Computer” Dave works part time as our IT Manager. We are still trying to work out whether he knows a lot about IT or a lot of long words – either way he has developed an excellent bespoke system as well as showing great patience with some of the more technophobic of us. Like a 1970’s beauty queen Dave lists his hobbies as travelling and meeting people and would like world peace.

Cece
Office Dog

Cece is arguably the cutest member of the team (although Streets disagrees!) Cece is in charge of office security and also at times shredding! Without a doubt the most enthusiastic about meetings although has a tendency to drift off if they go on for too long. Outside of work Cece enjoys walking, sleeping and eating food (preferably someone else’s). Many dogs have owners but Cece firmly believes that she has staff.