Knowledge Hub | My Mailing Room

Benefits of Direct Mail Marketing: Why Print Is Making a Comeback

With email inboxes overflowing, social media feeds becoming increasingly crowded and online advertising competing constantly for attention, businesses are looking for different ways to connect with their customers.

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How to Create a Mail Merge in Google Docs: A Step-by-Step Guide

Learn how to create a mail merge in Google Docs using Google Sheets, with step-by-step instructions and tips for checking names, addresses and mailing data.

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How to Create a Mail Merge in Microsoft Word: A Step-by-Step Guide

Learn how to create a mail merge in Microsoft Word with our step-by-step guide, including preparing data, checking addresses, adding merge fields and printing.

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Print Automation: How to Automate Workplace Printing and Save Time

Discover how print automation can simplify workplace printing, reduce manual tasks, improve print management and create more efficient document workflows.

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A Quick Guide to Reducing Business Postage Costs

With Royal Mail postage prices continuing to rise, many organisations are asking the same question: how can we reduce our mailing costs without affecting the service we provide to our customers?

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Direct Mail vs Email Marketing: Which Should Your Business Choose?

Email marketing and direct mail are often viewed as competing marketing channels, but the reality is that each has its own strengths. The best choice depends on your objectives, your audience and the type of message you're trying to communicate.

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Correct Address Formatting for Discount Mail

Postal discounts for bulk mailings are dependent on the mail being compatible with Royal Mail’s Optical Character Recognition (OCR) systems. These systems scan and process addresses automatically to ensure fast, efficient delivery.

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Second Class Letter changes and what this means for businesses

From 28 July 2025, Royal Mail will introduce a new delivery model for Second Class letters, part of a major reform to modernise the Universal Postal Service and reduce operating costs. This change has raised questions for many businesses that rely on post to reach their customers. The good news is that mail remains one of the most effective and trusted marketing channels, and with smart planning, it will continue to deliver results, literally!

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How To Write A Sales Letter Using AI

AI has transformed the way businesses create sales letters, but the best results come from combining artificial intelligence with proven direct mail marketing principles. Understanding your audience, creating a compelling offer and refining your message remain the key to success.

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